We hope you'll find the support info you need here on this page, in our FAQs and also in our 'Terms & Conditions' of sale.
If you are a Young person or Adult member and require a replacement membership ID card please contact our customer services team. Please send an email stating your name, membership and telephone number to:- firstname.lastname@example.org
We’re sorry but System One (Greater Manchester Travel Limited – GMTL) doesn't replace lost or stolen 28 day E-Bus Savers. (See our ‘Online terms and conditions of sale’). However, if you've lost (or had stolen) your annual Bus E-Saver, then we will replace it. Please send an email stating your name, membership and telephone number to:- email@example.com
Please note this only applies to E-Bus Saver Annual purchased via this website.
We're sorry but System One (GMTL) doesn't replace lost or stolen one day, weekly, 28 day or monthly travelcards.
However, if you've purchased your annual Bus Saver at a TfGM Travelshop and have lost it (or had it stolen), then we will replace it. Here’s what you need to do:-
2 Piccadilly Place